TECHNOLOGY IVR Speech Recognition Surveys & Polls Customer Service Dealer/Store Locator Max-Builder Call Allocation/Routing Virtual ACD RLT Outbound Notification Automated Dialer Get Out the Vote VPD INDUSTRY EXPERIENCE Pharmaceutical IVR Retail IVR Direct Response IVR Healthcare IVR Collections IVR Government IVR Transportation IVR TV participation IVR Marketing IVR BPO IVR Human Resources IVR SERVICE Consulting Live Operators Hosted Services Professional Services THE COMPANY Values & Management Partners Press

Advantone’s cloud reporting provides Marketers with unmatched market intelligence for evaluating the effectiveness of their marketing campaign, advertising medium, tag line and much more.

Whether the advertisement is on the Web or via traditional media (television, print, radio, or mail) our Cloud Reporting tools will track the response generated from your advertised toll free number(s). The compiled information is readily available in real-time via Advantone’s Cloud Routing graphical user interface or via downloadable call detail records.

• Reporting & consolidation of key performance metrics from Platform, call centers
  and/or external sources
• Web visualization of performance through historical graphs
• Ability to create Standard Reports & Customized Reports
• On-the-fly & flexible Report Generation
• Upload of additional contact center data and/or fulfillment data
• Multiple formats available for download