TECHNOLOGY IVR Speech Recognition Surveys & Polls Customer Service Dealer/Store Locator Max-Builder Call Allocation/Routing Virtual ACD RLT Outbound Notification Automated Dialer Get Out the Vote VPD INDUSTRY EXPERIENCE Pharmaceutical IVR Retail IVR Direct Response IVR Healthcare IVR Collections IVR Government IVR Transportation IVR TV participation IVR Marketing IVR BPO IVR Human Resources IVR SERVICE Consulting Live Operators Hosted Services Professional Services THE COMPANY Values & Management Partners Press

The Advantone Pharmaceutical-IVR solution is an interactive voice information portal designed specifically to enhance the marketing of pharmaceutical products for the direct to consumer Rx market. The solution provides tools that aid in pharmaceutical marketing, physician relationship management, adverse events reporting, legally required prescribing information and much more. Pharmaceutical IVR delivers the necessary requirements for the Pharmaceutical Marketer.

• FDA & HIPAA compliant
• Click-to-Talk tool
• Pharmacy & Healthcare Physician (HCP) locator
• Patient, physician alerts & notifications
• Health Card activation
• Transcription with instant alerting
• Survey data gathering applications

• Delivers the necessary requirements for the Pharmaceutical Marketer
• Real time marketing & advertising effectiveness data providing brand intelligence
• Extensive caller behavioural data reporting over a secured Web interface
• Increase revenue & market share through physician channel lead forwarding
• Enables Brand Managers to manage, track performance & effectiveness of marketing campaigns
• Provides an educational, information portal to aid patients with symptoms, remedies & consultation
• Promotes product brand awareness