Achieve better customer experience through Advantone's quick and efficient Healthcare IVR solution.
Employees can check accounts quickly and easily while relying on a convenient help and support line, physician and provider locator, or request forms. They will also receive important physician alerts and notifications.
Advantone takes a consultative approach in building a Healthcare solution from development to completion and providing ongoing upgrades thereafter. Advantone evolves with your company's needs.
Our best practices make it easy to improve your customer service by providing tools, which elevate your customer’s experience through user-friendly automation, secured data, and enhanced accuracy. The core support for the Healthcare IVR is provided by a team of highly skilled IVR specialists who create a valuable link with your employees fostering excellence at the point of contact thus ensuring a positive and consistent experience every time.