TECHNOLOGY IVR Speech Recognition Surveys & Polls Customer Service Dealer/Store Locator Max-Builder Call Allocation/Routing Virtual ACD RLT Outbound Notification Automated Dialer Get Out the Vote VPD INDUSTRY EXPERIENCE Pharmaceutical IVR Retail IVR Direct Response IVR Healthcare IVR Collections IVR Government IVR Transportation IVR TV participation IVR Marketing IVR BPO IVR Human Resources IVR SERVICE Consulting Live Operators Hosted Services Professional Services THE COMPANY Values & Management Partners Press

Increase your call center efficiency with blended calls. The Advantone Virtual Predictive Dialer (VPD) solution makes traditional call/contact center technology obsolete by connecting your called parties with agents at any location—call center, office, home—anywhere, in any geographic location where a telephone exists.

Advantone leads the way in hosted telephony applications; rethinking old business methods.
Our Virtual Predictive Dialer (VPD) solution delivers client data to your agent via the Web while the voice connection is delivered via LAN or VoIP line allowing your enterprise to expand outbound services without the risk of large investments in hardware and software, as well as the diversion of IT resources needed to build and maintain such a system.

As an ASP, Advantone provides the administration tools and reporting and telephony infrastructure to get your program up and running in a matter of days. Built on the same state-of-the-art automation technology as our Voice Broadcasting service, this hosted solution will handle your highest capacity campaign with ease.

- Accommodate in-house/remote agents anywhere
- View real-time, secure Web management for complete evaluation of dialing results
- Web-based screen pops & pulls
- Detailed scripting with branch navigation
- Run multiple concurrent campaigns
- 24/7 support
- Automatically validate telephone numbers
- Rapid deployment
- Easily expand your call center
- Develop network of at-home, ad-hoc-agent groups
- Outsource CRM & scripting